Managing Access — A Curator's Guide
This is the curator-facing walkthrough of the access flow — the version to share when handing the door keys to a family’s curator.
1. Someone asks to visit
Section titled “1. Someone asks to visit”Family members request access themselves, at the museum’s request page — no account, no password, nothing to install:
They tell the museum who they are and where their key should arrive. That’s all they ever have to do.
2. You get a mail
Section titled “2. You get a mail”Within fifteen minutes, the curator receives the notification:
The applicant’s own words — their connection to the family — are right there. When in doubt, the family’s representative decides; the mail never pressures anyone.
3. Welcoming them
Section titled “3. Welcoming them”Click Welcome them. A confirmation page opens in the museum’s own style, naming the applicant — nothing happens until you confirm:
One more click, and it’s done:
The new visitor receives their key by email — a sign-in link, no password — along with a short explanation of how the door works. You receive a confirmation that everything went through.
4. Or… leave it as is
Section titled “4. Or… leave it as is”Not sure about a request? Click Leave as is (or simply do nothing):
No rejection is sent. The request just waits, and you can welcome them any time later. This is deliberate: nobody should be forced to formally turn away a relative.
5. Removing access later
Section titled “5. Removing access later”Every notification mail links to the family’s access table. Find the person’s row and set their status to disabled — their access ends within fifteen minutes. Their row (and the family’s history) stays.
The access table is also the always-works fallback: anything the mail buttons do, changing a status there does too.
Timing
Section titled “Timing”Everything in this flow settles within fifteen minutes — welcomes, removals, key deliveries. That’s by design: the museum is a calm place, and so is its machinery.